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iPage - How to configure your email client on iPageSep 06, 2010

Difference between POP and IMAP settings
Unlike POP, IMAP offers a two-way communication between your iPage mailbox and your email client(s).

Posted in Providers
By: Admin Admin

Configure email server names and ports

The Email Server Names settings are:

  • Incoming Mail Server - pop.PrimaryDomain
  • Outgoing Mail Server - smtp.PrimaryDomain

     PrimaryDomainwhere PrimaryDomain is your hosting account primary domain, set in DomainCentral
      Example:

  • Incoming: pop.FlowersByLisa.info
  • Ougoing: smtp.FlowersByLisa.info

            where FlowersByLisa.info is your primary domain

The ports are:

    * POP: 110
    * SMTP: 587

Configure email server names and ports for SSL


SSL (Secure Socket Layer) is a protocol that transmits information over the Internet in an encrypted form for security purposes. POP/SMTP over SSL encrypts all data exchanged between your mail client and the iPage mail server with a digital security certificate to protect your password and messages.

To send and receive email securely using SSL, follow these general steps. Refer to the online help within your mail client for specific instructions on where to set SSL options.

   1. Use a mail client that supports SSL. Most recent versions of mail clients support SSL. Some older versions do not. The following clients support SSL:

  • Eudora version 6.1.x and up
  • Outlook Express version 5 and up
  • Outlook 2000 and up
  • Netscape Messenger versions 4.5 and up
  • Entourage 2001 for OS 9 and V.X for OS X
  • Mac OS X Mail version 1.2x and up


      For clients not listed, check the online help for information on SSL support.

   2. In your mail client, select the incoming/receiving mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
      Note: This is not the same as "Secure authentication."
      Most clients will set the port automatically when you select the SSL option.

   3. Make sure that the port is set to the correct value:

  • POP: 995
  • IMAP: 993


   4. Select the outgoing/sending mail option for using SSL (such as "Use SSL" or "Use secure connection (SSL)").
   5. Verify that the SMTP server port is set to 465
   6. Verify that your Email server names are:
          * Incoming: pop.ipage.com
          * Outgoing: smtp.ipage.com

Configure email server names and settings for IMAP

 

  • Select IMAP as the setting in your email client
  • Incoming Mail Server - imap.PrimaryDomain or pop.PrimaryDomain
  • Outgoing Mail Server - smtp.PrimaryDomain


      PrimaryDomainwhere PrimaryDomain is your hosting account primary domain, set in DomainCentral
      Example:
          o Incoming: imap.FlowersByLisa.info or pop.FlowersByLisa.info
          o Ougoing: smtp.FlowersByLisa.info

            where FlowersByLisa.info is your primary domain

The ports are:

    * IMAP: 143
    * SMTP: 587

Configure Outlook as your Email Client to access your POP mailbox (automated)

 

  1. Log into MailCentral.
  2. Click on the Access link, available for all eligible pop mailboxes.
  3. Click Get Setup Registry File.
  4. An outlooksetup.reg file is downloaded to your desktop. Please save this file.
  5. Open or double-click the outlooksetup.reg file. A warning appears, notifying you that changes to your registry will occur if you proceed.
  6. Click OK on the warning dialog, indicating that you wish to proceed. A registry warning is displayed, asking if you wish these new items to be added to your registry.
  7. Click Yes. A dialog is displayed notifying you that the changes have been made.
  8. Click OK.
  9. Open Outlook. A dialog is displayed telling you that Outlook has detected a new account, and asking you if you wish to import it.
  10. Click Yes. A Network Password dialog is displayed. The dialog shows the POP account information, and asks you to enter your password.
  • Server - iPage's server is listed
  • User - the mailbox you are connecting to Outlook, such as sales@mydomain.com
  • Password - enter the mailbox password (the password of the mailbox you are connecting from your iPage account)
  • Save Password - check this box so that Outlook can save your mailbox password

    11. Click OK.

 

Configure Outlook as your Email Client to access your POP mailbox (manual)

The process below adds the POP mailbox as an account in your existing Outlook profile.

   1. Log into MailCentral.
   2. Click on the Access link, available for all eligible pop mailboxes. The information you need to configure the new account (ports and mailservers) are displayed:

3.Open Outlook
4.Select Tools > E-mail Accounts...

5.Select Add a new email account, then click Next
6.Select POP3, then click Next
7.Fill out the input fields as shown (all information necessary is in step 2 above):

Your name: The name you wish to appear on your emails in the From field
Email Address: the email address of the mailbox
Incoming mail server (pop server): see step 2 above - pop.domain.com
Outgoing mail server (smtp server): see step 2 above - smtp.domain.com
User name: your full mailbox name, for example: administrator@domain.com
Password: your mailbox password

8.Click More Settings...

Select the Outgoing Server tab
Select My Outgoing Server (SMTP) requires authentication

9.Click OK
10.Click Test Account Settings. All settings should work.
11.Click Next, then Finish.

 

Configure your iPhone to access your POP mail box

To set up an email account on your iPhone (instructions are based on the iPhone 3GS, other models may vary):

1.From Dashboard, select Settings
2.Select Mail, Contacts, Calendars
3.Select Add Account...
4.Select Other
5.From Mail, select Add Mail Account
6.Enter the mail account information:
1.Name: the name of the mailbox user - John Doe

2.Address: your mailbox address - example@mydomain.com
3.Password: the password for your mailbox - mypassword
4.Description: a short description of your mail account, so that you can identify it later, should you wish to change settings
7.Press Save
8.At the top of the screen select IMAP
9.Enter the Incoming Mail Server details:
1.Host Name: pop.mydomain.com (where mydomain.com is your domain, for example, pop.FlowersByLisa.info)
2.User Name: your mailbox address - example@mydomain.com
3.Password: the password for the above mail address (should be prefilled)
10.Enter the Outgoing Mail Server details:
1.Host Name: the mail server address –smtp.mydomain.com (where mydomain.com is your domain, for example, smtp.FlowersByLisa.info)
2.User Name: the mailbox address – example@mydomain.com
3.Password: the password for your mailbox - mypassword
11.Press Save
12.You may get the following message :
“The certificate for “SMTP:example@mydomain.com@smtp.mydomain.com” may not be validated”
13.Choose Continue

14.If you get a message that a secure connection cannot be established, choose to continue
15.SSL should be set to OFF (this is a default setting)
16.The ports will be configured automatically during the connection process, however, if you wish to configure the ports yourself, see the IMAP server names and ports for the appropriate port numbers