| Overall Rating: | |
| Name: | HostMonster |
| Website: | www.hostmonster.com |
| Country: | United States |
| Established: | 2006 |
| Hosted Domains: | 750,000+ |
| Siteup time: | 99.99% |
Reg Price
You Save 14.3%
Reg Price
You Save 14.3%
Reg Price
You Save 14.3%
Now, this is a host with a lot experience and know-how. HostMonster has been around since 1996 and is one of the most trusted providers on the market. They only have one plan but that’s more than enough when it’s as good as it is. HostMonster are now hosting 750,000 + domains which can be regarded as proof of their excellence.
With HostMonster there are no hidden fees. The set up is free and they will never try to keep you in the dark. For only a couple dollars per month you will get a quality plan with all the necessary and useful features. Free domain, free site promotion, 99.9% uptime guarantee, instant setup and much more. It’s all included.
Getting in contact with their support team is easy. Open a ticket, give them a call or use the live chat function. They’re standing by, ready to help you out 24/7 – worth mentioning is also that they have a very impressive response time.
With over 500+ articles in their Knowledgebase covering almost 1400 "tags" it impossible to not get the answer you need when you need it. HostMonsters 60+ Video Tutorials are also among the best in the industry. Not many hosting provider go the full distance and creates video to support customers quest for knowledge. The User Forum is a question hunters dream. At any time there are a couple of hundred users posting and asking questions. If the 30,000+ forum posts will help you. you'd better call support. Technical and Sales support can be reached 24/7 on Phone Support however if you have reseller/affiliate or billing questions please check the time schedule as the might close during night. Live Chat is an optional point of contact for user in need of prompt replies. HostMonster's 15 years in hosting business have a solid reputation when it comes to support. The Ticket System is another channel for people not wanting to deal with Phone or wasting valueble time in th forums.
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Non-outsourced support with average hold times less than 2 minutes. My call took about 3 minutes. In order to use the ticket system you need to register an account there first. Support staff is friendly but not very motivated.
2-step process. Easy design and straight forward forms. Will not take more than a few minutes.
| Weighted Overall Score | 91.2% |
| Support | 96% |
| Guarantee | 99% |
| Security | 92% |
| Price Value | 88% |
| Customer Service | 91% |
| Sign-up Process | 85% |
| Hardware | 86% |
| Uptime | 94% |
| Promotions | 93% |
| Added Services | 88% |